I just started my first job at Sears, as a Sales Associate (Base pay + Commission).
They put me in Hardware/Lawn & Garden/Fitness machines and for a lot of it, I don’t know a whole lot about it. I’ve been training with different people the past 3 days and I think I’m catching on to most of the stuff.
But yeah, are there any good resources out there to increase my knowledge base?
Lawn Mowers + Accessories
Weedeaters + Accessories
Power Drills + Accessories
Table Saws + Accessories
Different types of bits, tools, etc.
I’m pretty good on the fitness equipment side though.
Let the customer answer his own questions. It is time to get political> with the vague promises of: "maybe, I guess, it could, it should, it shouldn’t, most people would choose it"
You are there to sell items – not to be a horticulturist or carpenter.
That is the buyers responsibility.
You don’t give a rats patooee. Your back lawn is green cement.